Effective: October 9, 2026

The terms “we,” “us,” “our,” or “Company” refer to Synchrony Chiropractic.

Protecting your private information is our priority. This Privacy Policy applies to Synchrony Chiropractic and synchronychiro.com and governs how we collect and use your information. By using our website or services, you consent to the data practices described in this policy.

Collection of Your Personal Information

To provide our mobile animal and human chiropractic services, we may collect personally identifiable information, such as your name, email address, mobile phone number, mailing or service address, your pet’s name and details, and appointment details. If you purchase our services, we collect billing and payment information. This information is used only to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. You may provide personal information when you (a) request or book an appointment, (b) complete an intake form, (c) sign up for text messages, (d) send us an email or text message, or (e) submit payment information for our services. We use your information to communicate with you about the services you have requested from us.

Use of Your Personal Information

We collect and use your personal information to operate our website, schedule and deliver the services you have requested, and communicate with you about your care and your animals’ care.

Sharing Information with Third Parties

We do not share, sell, rent, or provide your mobile phone number, text messaging opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. Service providers that help us deliver text messages may process your number only to send messages on our behalf. We do not sell, rent, or lease our client lists to third parties. We use service providers to help us operate our business, such as website hosting, scheduling, payment processing, and message delivery. These providers may use your information only to provide these services to us and are required to keep it confidential. We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) comply with the law or legal process served on us or the site, (b) protect and defend our rights or property, or (c) act under urgent circumstances to protect the personal safety of our clients or the public. This does not apply to mobile phone numbers or text messaging opt-in data, which are never shared for marketing.

Text Messaging (SMS)

Synchrony Chiropractic Client Texts are sent only to people who opt in. We offer two separate text programs, each with its own consent. Informational texts cover appointment reminders, scheduling, and care tips. Promotional texts cover occasional offers. You can opt in to informational texts by checking that consent box on our website form at synchronychiro.com/text-us/ or our client intake form, or by texting us first at (352) 780-1986. Promotional texts are sent only if you also check the separate promotional box. The promotional box is optional and never pre-checked, and you can opt out of either program at any time. When you opt in, we collect your name, mobile phone number, and pet and appointment details. We use this information only for our text messaging program. Message frequency varies. Msg & data rates may apply. Texts are sent from (352) 780-1986. Reply STOP at any time to opt out, or HELP for help. You can also call us at 352-356-8665 or email hello@synchronychiro.com. Consent to receive informational or promotional texts is not a condition of purchase. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Carriers are not liable for delayed or undelivered messages.

Tracking User Behavior

We may track the pages our visitors view on our website to understand which services are most popular. We use Google Analytics and other Google products, social media pixels for advertising, heat maps and scroll maps, and video playback data from our video host. This tracking never includes your mobile number or text messaging consent.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate and maintain the website and to provide general statistics about its use.

Use of Cookies

Our website may use cookies to personalize your online experience. A cookie is a text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your device, and they can only be read by a web server in the domain that issued them. Cookies help us remember information you have provided, such as form details, when you return to our site. You can accept or decline cookies. Most browsers accept cookies automatically, but you can usually change your browser settings to decline them. If you decline cookies, some interactive features of our website may not work fully.

Social Media

We may share photos or videos from appointments on social media only with the client’s permission. We will never make public anyone’s sensitive financial or contact information. You may decline or withdraw permission at any time by emailing hello@synchronychiro.com.

Links

This website contains links to other sites. We are not responsible for the content or privacy practices of other sites. We encourage you to read the privacy statements of any site that collects personal information.

Security of Your Personal Information

We protect your personal information from unauthorized access, use, or disclosure. Sensitive information, such as payment details, is protected in transit with encryption (SSL/TLS). We take reasonable security measures, but no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. You acknowledge that (a) there are security and privacy limitations of the internet beyond our control and (b) the security, integrity, and privacy of information exchanged through this site cannot be guaranteed.

Children Under Thirteen

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must ask a parent or guardian for permission to use this website.

Email Communications

We may email you announcements, promotional offers, appointment confirmations, alerts, surveys, and other general communications. We may receive a notification when you open an email from us or click a link in it. To stop receiving marketing emails, click the unsubscribe link at the bottom of any email.

External Data Storage

We may store your data on servers provided by third-party hosting vendors we have contracted with.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email, by placing a prominent notice on our site, or by updating this page. Your continued use of the site after changes means you accept the updated policy.

Contact Information

We welcome your questions or comments about this Privacy Policy. Contact Synchrony Chiropractic at hello@synchronychiro.com or 352-356-8665, or through the contact page on our website.